Emergency Preparedness for MAT Patients

Hurricane Katrina was the inspiration for this blog to post about emergency situations and to keep patients updated on MTPs cand clinicans preparation. Both MAT patients and providers can post here -- this is for personal and official information. This Blog is provided as a part of the National Alliance of Methadone Advocates Dignity Project.

Tuesday, September 06, 2005

Give Them What They Deserve File a Grievance/Compliment Report

Subject: Official Announcement
Date: September 4, 2005

Grievance/Compliment Report: http://www.methadone.org/grievance_report.html

Some Are Heros, Others Are &<¿µ&>§"¢<

Disasters bring out the best in some people but for others it is the worst. Is there someone out there -- an agency, program, person who has done something above and beyond what is required of them that you would like to thank. Give them a Compliment Report from NAMA. It is investigated just like a Grievance Report except the investigation is about something good.

There are already a number of Grievances that could be filed against an agency, program and support people. Usually these kind of Grievances are the kind of complaints that can be verified without your name being brought up. This is the way to let them know that at least someone was watching them -- maybe more because the person or agency will not know who filed it and even how many were filed.

It's the only way to let them know. And reports about the Katrina Disaster will provide NAMA with information about where the system is failing. We will forward any information that receive to the proper agency.

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